- In the evening of 8/26/2018 at approx. 9:00 pm, I tried to catch a shuttle to the Green Lot 2 where I had parked. I waited for over an hour. In that time two small (8 passenger) green lot shuttles arrived about 1/2 hour apart to service probably 100 customers. While we we waiting, dozens of LARGER off airport parking shuttles arrived to service their customers. The Green lot parkers became frustrated and mobbed the green lot shuttles when they arrived, blocking traffic and creating safety hazards. In fact the only way I got on a shuttle is with a mob that stopped one as it entered the pick up area. I will never park in the green lot again. This not only is terrible customer service but is dangerous. If this is neglected someone will end up getting hurt or killed. I will forward this message to parties responsible for the parking shuttles and airport safety and security because this is negligence.
