- There was a misunderstanding about me taking my car vs. needing to grab something. When the manager found out I was simply grabbing something, he lost it on me, started yelling, told me to get out, told me my month contract was cancelled (I was only three days in), and told me to leave. He tried to reach into my car to grab the monthly parking permit from my rear window, which I obviously need to get a refund.
A few notes- The garage was very busy and I waited for 15 minutes while they attended to other customers and grabbed my car. I understand they were really busy, so told them not to worry, that I would park my car on the street and then return later in the evening. This didn't keep the manager from yelling at me. He escalated the situation, told me my contract was "cancelled".
I returned to ask for a refund for the days I wont be using. The manager claimed he can't process the refund, that it needs to come from the management office, and that I would only get 50% back.