Bethesda Crossing

 - The worst parking garage ever. The payment machine does not work at all. I am hearing impaired and unfortunately the machine is not following the ADA Law. May consider calling the ADA office about this. How the heck am I to "call" when I am hearing impaired ? My ticket was stucked !! I pressed the call button several times and got no assistance !!!!! I spend nearly 30 minutes looking for assistance. The customer service at 4550 Montgomery avenue above the garage was not helpful to make a call when I told them I was deaf and needed assistance. Once I get the credit card posted, I am going to dispute all the cost !!! I should only be billed for 2 hours since I parked exactly 1 hours and 50 minutes but due to the machine and no assistance I got billed for over 2 hours !!!! Is that my fault .. The faulty machine needs to go !!! . No So hence for all this trouble the credit card charge will totally be disputed !!! Really really sneaky parking charges !!!