- I will NEVER park in this garage again. I had a 10:00am disability hearing on May 11, 2017 upon pulling in, there was a sign at the Front St entrance that said $10 for special events parking, I'm sorry to say that a disability hearing is not a special event. I pushed the help button and explained that I did not have any cash and did not have that much on my debit card, I was advised to back up and go to a different exit. There were several staff at the other exit, I again explained my situation to a gentlemen that was very rude. He told me that it was not up to me to decide what a "special event" is. I had my parking ticket and debit card together in my hand, he took both of them and scanned them in the machine, my card went through and he said you must've had $10 I explained that it could bounce and cause me a $34 fee, however he didn't seem to care. I contacted my bank and let them know that I did not authorize him to scan my card. This is now being disputed. This was by far the worst customer service I have ever had.
Sincerely,
Mrs. Davis
