The Curtis

 - The WORST customer service I have experienced! I signed up online and was told I would receive email confirmation within 3 days. I never got the email, so I called and visited in person, but the manager was always out and never answered the phone. When I requested a refund, they told me it could only be processed by the supervisor, because I was unable to login to the website. The manager called to let me know I would be refunded, and promised another email - I did not get the 2nd email, and I am STILL waiting for my money back after 1 month! Unbelievable how terrible these people are! Never park at the Curtis Hotel using Towne Park! For your own sanity, park literally anywhere else!

 - I wad a guest here last week and the garage has the worst smell ever! Then I delt with the Rudest Vallet Boy. Was rude and condescending when I had a few quetions for him. Was told he is new. Reguardlesd. He needs to go. Sadly didn't catch his name. Dark brown hair. 5'6-7" young probably early 20's This young man will loose you a lot of business with his attitude