- Lot randomly opens and closes depending on who is working. Had to Uber home because they closed earlier than the concert I went to. They also closed earlier than they posted. The next day I had to rearrange my schedule around when they said they would open to get my car back. I called multiple times and when someone picked up, they were very rude and informal. Staff carry themselves unprofessionally (they were nice to me), but I can easily see how the bad egges would take valuables. I did not have anything stolen from my car as I didn't hand them my keys and they guided me into a parking spot (thankfully).
Terrible and unprofessional business that takes advantage of its location. If they were located elsewhere, they would go out of business immediately. Do yourself a favor and park elsewhere. Use an open ungated lot, street parking, automatic parking lot, absolutely anywhere else but here. Heck, it would be better to just feed Boston's predatory parking ticket scheme than to park here. Avoid at all costs.