- I park at the Parcel 7 garage almost every day for work. The customer service I have received their is extremely poor! I was 10 minutes past the 3 hour mark for my validation ticket and the woman at the garage booth would not honor the validation discount. Therefore, I had to pay full price for the 3 hours of parking.
I can understand if I was 30 minutes or more late but considering I was only ten minutes late I feel they were being petty. As I previously mentioned, I park their almost daily. In addition, I recommend their garage to the guests of the restaraunt I work for. Furthermore, several of the management staff have monthly passes. We as a company give the parcel parking garage more than enough business. I am extremely upset with the way things were handled today. Not only was the woman at the booth unaccomodating, but she was down right rude. When I asked her for her name so I could speak with a manager, she gave a smug smile and lied about her name. I am outrage and I will be sure to NOT recommend this garage to any more guests!