Parc 55

 - I would leave a negative review if I could. I stayed at the Parc 55 and had my car parked by valet. Upon returning my car, I had a ding in the passenger side door. I reported this immediately to an attendant. I later received a letter from Connecticut stating the ding was pre- existing (which is a highly incorrect statement). I asked for evidence to support this claim. The representative from Propark then emailed me a piece of paper from Propark with a car diagram on it with an X on the passenger side door. The representative stated this was the proof that the ding was pre- existing. Unbelievable! This was not a diagram filled out after a joint inspection by the attendant and myself in which I signed in agreement. This was offered after the fact. When I made the initial complaint at Parc 55, the supervisor took a report and did not even mention this "evidence". This evidence was created after the report was taken I am sure. Before I leave my car with any valet service, I walk around it in order to check the body. I take very good care of my car. Due to the valet service, My family and I will never stay at this location again. Where is the honorable and just business practice? This whole experience was highly unsavory and dishonest.

 - We attempted to contact the parking personnel to arrange for monthly parking, using the number listed on the locator ad. All we received was a recording instructing us to "enter the extension that we want to leave a message for". How are we suppose to know the extension when none are listed?

 - We were catching a flight back to New Zealand at 9.45pm and needed somewhere to park our hire car. This garage which is well located, was easy to access and with valet parking it took a minute to drop off and two to three minutes for the car to be made available. Overall excellent experience.