- Paid $15, evening price, on my credit card. There was a sign that said to take your ticket. Well, you need that ticket to get into the doors to the parking lot and get your car out of the complex. I had put my ticket in a bag I gave to a friend who left the premises. When I went to go out of the complex the bar wouldn't lift for me to get out. I needed my ticket to get OUT of the garage. I called for assistance (with the assist button) and got a nasty lady who told me it would cost me $96 to get out. I explained that I had already paid and she said too bad and hung up on me. When I tried to call back, it rang for 3 minutes and no one answered. I had 4 cars behind me and unable to get out so I called 911. I explained my situation and the dispatcher suggested I back out so the others could get out, which I did. Luckily, I was able to get out behind one of those vehicles. The assistant was not helpful at all, didn't even know I had to pay to get into the structure and didn't need to pay to get out (the machine didn't have a place to pay). She was not helpful at all and just kept saying it would cost me $96. Additionally, $15 is way over priced for parking during the week in downtown Denver, total ripoff!