- Awful experience here. They tried to force separate people when you get back to the parking garage if you have luggage. They don’t allow luggage in the elevator when you come back, but you can have it when you bring it down... we asked to take the stairs then because we didn’t want to separate. (I particularly as a woman, to be alone by herself, didn’t feel safe) They said the stairs are closed, which is a safety hazard. We went up the entrance ramp and just took the elevator from there... it was ridiculous. The staff don’t care about you, we had one nice person who took our bags in the beginning after that it was rude uncaring people from there. Once you’ve paid them they don’t give a crap about you.