- I dropped my car off on July 1st 2023 around 1:30am with no damage to it whatsoever. I was in a whole different state when I got a notification that my car doors were unlocked. I just locked them back through the app. I should have called, but I didn't. When I returned on July 6th around 1:00am to pick up my car it was dark outside. Of course I wouldn't be able to notice any damage to it.
Later that day around 11:30am after I got home, I opened my driver's side door and there were scratches on the "B pillar" of my car. The rubber trim where the door is looks like it was stabbed. It pretty much looks like someone tried to break into my car. I called Charlie Brown's to speak to the manager, but he wasn't in. I gave the lady on the phone my information & she told me that the manager would give me a call the next day.
I ended up calling back the next day after 11 am because I hate waiting & I got connected to the manager. He told me that the damage couldn't have happened there because nobody had a reason to break in since they had my keys. He also tried to tell me that he looked at the pictures he has & it looks like my car was already starting to rust when I dropped it off... 😑 Sir, my car is a 2023 Hyundai Sonata. I just leased it at the end of March this year. There is no rust to be found on my car. The manager proceeded to laugh at me as I was going off on him for trying to play me like I was stupid & hung up on me. This company needs to be shut down.