Effective Date: 1-15-16
What information we collect and why we collect it.
How we share that information.
Your rights and choices with regard to that information.
The steps we take to protect that information.
Limitations with regard to third party websites and content.
How we transfer your information.
How you may contact us.
INFORMATION WE COLLECT AND HOW WE USE IT
We gather and use Personal Information about you through the App as described below. “Personal Information” means any information about an identified or identifiable individual.
1. Information you provide directly to us
Account information. You may create an account in our App by registering in “Settings” with an email address and password.
Reports: You may report issues with our maps to us, so that we can improve them. We will not disclose such reports to other App users.
Your contact information: We may use the contact information you provide to us to communicate with you, including through e-mail communications, mobile text messages, in-App messages, and push notifications. For example, we may use your email address, phone number, or other information that you provide to us (i) to contact you to verify your email address or phone number; (ii) to contact you for administrative purposes such as customer service, to respond to your inquiries, to manage your account, or otherwise provide user support; and (iii) to provide service-related messages such as notifications, confirmations, updates, and security alerts. Where required by applicable law, we will obtain your consent to send you marketing communications by electronic means.
Payment-related information. We may ask you to provide us with information we need to enable you to pay for certain services or offers using the App. This information may include information about your payment card and billing address. If we collect this information from you, we will use a trusted third-party payment processor to process your payments, and will allow you to review your payments in the App.
2. Information we obtain from your use of our App
Location. We will only collect geo-location information with your authorization and as permitted by your device settings, and we will only use it in accordance with this Policy. You may at any time opt-out of the collection of your location information via your device settings. Turning off the collection of your location information will result in not receiving data for your specific location.
Other usage information. When you use our App, we may record certain information from your device and your use of the App, such as feature usage and account status. We may use that information in de-identified form for analytics purposes.
HOW WE SHARE YOUR INFORMATION
We do not sell or rent your Personal Information to marketers or third parties. We may, however, share or disclose your Personal Information as follows:
Members of our group. We may share your Personal Information to any members of our group, which includes our affiliates, subsidiaries and branch offices, to which it is reasonably necessary or desirable for us to disclose your Personal Information in order to carry out the above-mentioned information processing purposes.
Service providers. We may share your Personal Information with service providers who perform services on our behalf. When we work with service providers, we require them by contract to only use or disclose the Personal Information they process on our behalf as necessary to perform certain services on our behalf or comply with legal requirements.
Other Disclosures. We may disclose your Personal Information in other ways when we have your consent to do so.
We may share statistical data that does not identify you with App users and third party partners for reporting purposes e.g., to derive or report on traffic flows.
YOUR RIGHTS AND CHOICES
Subject to applicable law, you may have the right to request access to and receive information about the Personal Information we maintain about you, update and correct inaccuracies in your Personal Information, and have the information blocked or deleted, as appropriate. The right to access Personal Information may be limited in some circumstances by local law requirements. You also have the right to withdraw your consent to the collection of your Personal Information. You may at any time stop the collection of your information via the settings of your device, or by uninstalling the App. Note however that if you exercise your right of blocking or deletion, if you decline to share certain Personal Information with us, or if you withdraw your consent, we may not be able to provide to you some of the features and functionalities of the App.
If you receive promotional messages from us, you may unsubscribe at any time by following the opt-out instructions contained within the message. Even after you opt-out of receiving promotional messages from us, you may continue to receive administrative messages from us regarding the App. You may turn off push notifications through your device settings.
To exercise your rights and choices to your Personal Information, please visit the settings section in the App or contact us by using the contact details provide below under “Our Contact Information”.
We maintain technical and organizational measures intended to protect the Personal Information we obtain about you through the App against unauthorized or unlawful processing and against accidental loss, destruction or damage.
THIRD PARTY WEBSITES AND CONTENT
Our App may provide links to other websites for your convenience and information. These websites may operate independently from ParkMe. Linked websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by ParkMe, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites.
INTERNATIONAL DATA TRANSFERS
If you are in the European Economic Area (EEA) or other region with laws governing data collection and use that differ from those of the United States, please note that your information, including your Personal Information, may be transferred to countries located outside the EEA, in particular to the United States, and those countries may not have the same level of protection as the country in which you initially provided that information. When we transfer your Personal Information we will protect it as described in this Policy.
OUR CONTACT INFORMATION
Effective Date: 8-15-13
Personally Identifiable Information
Registration is required to access certain features of the Service. As part of the registration process you may be asked for limited personal and demographic information and may be required to choose a username and password that will give you access to the Service. While most of the information we collect is used internally for site analysis and improvement, some of the demographic information in your registration data is used in compiling reports that we may disclose to our partners as part of our business. However, except as stated in Section 2 below, ParkMe will never disclose or associate with your usage of the Service any of your personally identifiable information, which consists of the following: name, postal address, telephone number, fax number, e-mail address, username.
Use and Disclosure of Personally Identifiable Information
ParkMe does not rent or sell to advertisers personally identifiable information, such as your name or e-mail address. ParkMe may use your personally identifiable information:
To deliver you the Service and send you notices related to the Service, your account and necessary updates. This includes fulfilling your requests for products and services.
To e-mail you our newsletter, promotions and special offers from us and our partners. You may remove yourself from this list at any time by following the link in the e-mail that we send to you or by unsubscribing in an account management area we may make available.
To manage your Account and Account access, provide you with Content, purchase confirmations, support and customer service and to keep track of support and customer service requests.
To determine the technical capabilities of your device and the appropriate Content to deliver to you.
ParkMe may disclose personally identifiable information to its partners in order to provide the Service, resolve service problems and correct errors in the Service (including customer inquiries, billing and credit corrections), to communicate with you about the Service, to provide you with advertising and promotional information in connection with the Service, and to enhance your experience on the Service. However, these companies do not have an independent right to share this information. Due to our contractual obligations with these third parties and the need to share personally identifiable information to deliver and support the Service, we cannot provide you with the opportunity to opt-out of sharing personally identifiable information with these third parties. ParkMe does not store customers' credit card information, and all credit card orders and information are transmitted securely for processing.
Publicly Available Information
You should think carefully before publicly disclosing any personally identifiable information, or other information that you consider sensitive or confidential. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict. Further, we may be unable to remove such information from the Service or prevent others from collecting or disclosing that information elsewhere.
Non-Personally identifiable and Aggregate Information
The non-personally identifiable information that we may gather includes your gender, age, zip code, country or territory of residence, Internet Protocol (IP) address (as discussed below), the type of browser that you use, the type and nature of the content that you upload to the Service and access from the Service, the comments and communication that you enter into the Service, the links and transactions with us and with third-parties that you enter into via the Service, and other aspects of your use of the Service. ParkMe uses this information to improve the Service, conduct research, to analyze your and other User's interest in the areas of the Service, to tailor advertising and content displayed to you and other Users, to inform our partners, suppliers, and information providers about the use of the Service, and to inform our advertisers about the number and demographic composition of Users that have viewed their advertising. To do this we may combine information that we have about you with information that we obtain from business partners or other companies. We may also release aggregate demographic information about User trends to partners and other third parties, including third-party advertisers on the Service. An example of this type of information would be patterns of use of the Service based on zip code or age group. We also retain aggregated log files of requested Content in order to report overall product usage to content partners and to evaluate User trends.
Generally, an IP address changes each time you connect to the Internet (it is a “dynamic” address). Note, however, that if you have a broadband connection, depending on your individual circumstance, it is possible that your IP address that we collect, or even perhaps a cookie we use, may contain information that could be deemed identifiable. This is because with some broadband connections your IP address doesn’t change (it is “static”) and could be associated with your personal computer. We will not provide your IP address to third-party advertisers.
ParkMe uses reasonable precautions to keep user information secure. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, due to the open nature of communication through the Internet, we cannot guarantee that communications between you and the Service, and the Service and you, will be free from unauthorized access by third parties. Users of the Service do so at their own risk. ParkMe cannot guarantee the security of any information that is disclosed online. We recommend that you use “strong” Account passwords and your best efforts to protect the privacy and security of your Account information. ParkMe is not responsible for any unauthorized access to your Account or any information obtained through such unauthorized access.
Third Party Websites and Payment Processing
The Service may contain links to other web sites or form part of the offering of those web sites. ParkMe is not responsible for the privacy policies of these sites. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should review such third party's privacy policies concerning any their use of data you provide to them.
ParkMe handles all payments through third-party payment processors. Information you submit in connection with making a payment through the Services is transmitted directly to the payment processor and will not be retained by ParkMe. You understand that any online transactions you submit through a payment processor are between you and that payment processor, and ParkMe is not responsible for the actions or omissions of the third-party payment processor. YOU AGREE THAT YOU WILL INDEMNIFY AND HOLD HARMLESS PARKME AND ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES OR PARENTS, AGAINST ANY AND ALL CLAIMS ARISING FROM THE ACTS OR OMISSIONS OF A THIRD-PARTY PAYMENT PROCESSOR.
ParkMe does not knowingly collect personal information from children under the age of 13. Children under the age of 13 are not permitted to use the Service nor to submit any personal information to the Service. Because ParkMe does not collect information regarding children under the age of 13, ParkMe does not knowingly use or distribute personal information regarding children under the age of 13. If ParkMe obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted from our database, and any associated Accounts will be terminated.
Cookies and Other Data
As is true of most websites and mobile applications, ParkMe gathers some information automatically and stores it in log files. This information includes IP address, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to gather demographic information about our user base as a whole, and to measure the effectiveness of our customer communications. We may use this information in our marketing and advertising services.
We may also collect information about when or whether you open our emails or promotional materials, and may use “click-through URLs,” linked to particular content on the Service. We use this information to assess customer interest in particular topics and the success of our marketing and promotional efforts. If you prefer not to be tracked in this way, please do not click on any text or graphic links in our email messages.
U.S. - EU Safe Harbor Privacy Statement
For personal information of employees, consumers, healthcare professionals, medical research subjects and investigators, customers, investors, and government officials that ParkMe receives from the European Economic Area, ParkMe has committed to handling such personal information in accordance with the Safe Harbor Principles. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce’s Website at http://export.gov/safeharbor/.
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If you have any questions or comments about this policy or have questions about our privacy practices, or to issue a complaint, contact us:
1411 5th Street, Suite 300,
Santa Monica, CA 90401.
Attention: Privacy Manager