CVG - ValuPark

Surface Lot
6100 Spaces • $$$$
 
8 Reviews
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1 Donaldson Rd
Erlanger, KY 41018, US
(859) 767-3106
CVG - ValuPark
1 Donaldson Rd
Erlanger, KY 41018, US
(859) 767-3106
Surface Lot
CVG - ValuPark
1 Donaldson Rd
Erlanger, KY 41018, US
CVG - ValuPark
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Reservation Details
CVG - ValuPark
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Check-out
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Driver Info
Payment Info


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Rates
Daily Max
$9

Amex, Bills, Coins, Debit card, Discover, MC/Visa
Hours of Operation
Mon-Sun
24 Hours
Amenities

EV Charger
Airport Shuttle
Open 24/7
Unobstructed
Official Lot of Airport or Venue
Over 7ft. Clearance
Parking Lighting
Credit Cards Accepted
Park & Lock
Building Address
3087 Terminal Dr
Erlanger, KY 41018, US
Type Non-restricted
Total Spaces 6100
Operator Cincinnati Northern Kentucky International Airport
Max Height 9 ft. 0 in. (2.74 meters)
Notes

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Reviews
 - What has happened to ValuPark over the last six months or so? We have been parking at the Long Term lot for over 15 years, and have seen many improvements in service over that time, but for our last two trips (April and June 2019) the experience was nothing like it had been in the past. It used to be that the shuttle driver pulled up in your row to pick you up as soon as you were parked, and often helped to load the bags onto the shuttle as well. On these last two trips, it took 10 -15 minutes for the shuttle bus to come pick us up (on the second occasion I actually had to call ValuPark on my cell phone to ask why we were not being picked up and what we should do), we had no help with the bags and the radio chatter on the way to the airport clearly indicated confusion and chaos among the drivers and dispatchers. On our return, we had to wait outside baggage claim in lines until enough shuttles arrived to accommodate everyone. It is so disappointing to see that this service has deteriorated so much and so quickly, while the price of parking has increased. Perhaps there was a change of management, or perhaps the operation grew too big too fast - whatever the reason, I can no longer recommend using ValuPark. Next trip, we will try out FastPark or one of the other area lots and hope for better service. ValuPark, if you manage to recover from this decline in service, please advertise specifically what you have fixed, and we will give you a second chance!
- Jennifer G.
 - I have used this lot many times. They are always very helpful & courteous!! I won't even check on other lots!!
- Judy S.
 - I have used this lot many times. They are always very helpful & courteous!! I won't even check on other lots!!
- Judy S.
 - I have used this lot many times. They are always very helpful & courteous!! I won't even check on other lots!!
- Judy S.
 - I have used this lot many times. They are always very helpful & courteous!! I won't even check on other lots!!
- Judy S.
 - I have used this lot many times. They are always very helpful & courteous!! I won't even check on other lots!!
- Judy S.
 - Excellent Service and convenient. We took a vacation for 1 week and used the long-term ValuPark. On the trip home, I felt compelled to comment on how professional and courteous our driver was. This was on 10/26/18 around 3:30 - 4pm. (I wish I had his name). He was so cheerful and helpful. He announced to all to be very careful once we depart because the Cincy road conditions were wet from a lot of rain. He announced to use our AAA cards if we were members for a discount. He helped each customer with their luggage - not only in & out of the Van, but into their cars as well if they needed help. He just went out of his way to help everyone - doing so with a cheerful smile & persona. This driver truly knows the meaning of customer service. I have two college degrees and have worked for many companies over 30+ years. Sometimes you can learn more from a simple observation like this. My compliments to this driver and the entire ValuPark team.
- Kurt B.
 - I called about how the parking works at this location. The woman answering the phone was helpful and courteous.
- Angie S.
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