- Zero stars. On Sunday 12-04 around 5:30PM at your parking company, the employees forgot to get a customer keys, therefore they were stuck in front of our vehicle leaving us unable to leave when we needed to. We waited 15 minutes before we even knew what was going on, and the situation wasn't explained to us until we asked, we also got no apology for the situation. We had tickets for an event already purchased, and needed our car to get to said event. We waited almost a half an hour before we were able to get our car, and the gentleman working was very inconsiderate about it. We asked for a refund for these troubles and were rudely denied.