- We have used The Parking Spot 2 on several occasions in 2016-2017 when we have traveled (both my husband and I alone and also as a family). For the most part we are pleased with the service we have received. 2 out of 3 trips we had shuttle drivers that were pleasant and helpful. 1 time we had a driver that had difficulty even lifting our standard luggage, so my husband did all the hard lifting. 2 out of 3 times we were met when we arrived and when we left, with a pleasant person at the front tower. One time we had to wait because the person working in the tower must have been on break and was visibly disturbed when she had to come out and help us. We tried to be friendly, but she wanted nothing to do with that. transportation out of the facility is faster than pick up at the airport, but the delay at the airport wasn't awful. it was about 15-20 minutes. There may be better service/ lots to go with, but we will stick with this because of the convenience and we get covered parking every time.