- First - What a DREAM, to RESERVE a parking space BEFORE an event!! This is the GREATEST idea! It gave great peace of mind, as I anticipated and planned ahead, to go into Wash DC for the Inaugural Ball on Inauguration day! I knew traffic would be awful, and that parking could be even worse! So it was a most wonderful gift, to KNOW we would have a place to go directly, without driving all over town searching.
However, since it is a new concept, I would say that you need to have a human being there to tell you how to do it, where to go, etc. OR - have a super CLEAR set of directions upon entering the garage. It was confusing upon entering, and I did not know where to show my ticket, or whether a specific slot was reserved for me.
Also, upon returning late at night, hours later, it was difficult to FIND my car, and to recall exactly where we had parked. I suggest you have some way of telling people to remind themselves of where they parked. It is good to have the color coding in areas. That is great! But frankly, I was so anxious to get to the event, that I forgot to even notice what color area we were in! So it was very stressful, and exhausting to walk all over at midnight, in heels, to find our car!! Perhaps you could have a spot on the ticket, where the driver puts the color or area where they parked. Or, have another entrance, when you enter a new color area. So that you get a ticket that says Green or Red, etc.
Thx for your INNOVATION!!!