Rush-Ohio-Wabash

 - Unable to reserve parking. Requests that I verify email. Spent over 30 minutes trying. Waste of time. Called no-one answers

 - I paid $5.00 to park here within 30 minutes and absolutely made it back within the time but the gate wouldn’t accept our ticket because we had a mortar mixer attatched to the back of the truck so the gate behind us couldn’t shut. So then we hit the help button on the intercom and while waiting for the guy to talk to us and trying to explain to him why the gate was opening and telling him we’re stuck in and the gate won’t open can you come open it, he just argued and blamed us until the time ran out over 5 minutes or so so that we’d have to pay the $23.00 for 31+ minutes. After continuing to argue with the man he refused to do anything for us so we will just be disputing that on our credit card but it’s just absolutely ridiculous they basically refused to help us and trapped us in there until the point the clock ran out and we had no choice but to pay the higher amount. For the record by the way we literally parked, walked to the Disney store on Michigan Ave that’s extremely close, ran in for a bag that I already knew I was getting so checked out almost as soon as we walked in and had to walk the 3 or so blocks back and it was around 1:30 pm on a Wednesday so obviously that was done within 30 minutes.

 - I have an employee discount card for this place and forgot my wallet with my discount card on the day in question. I spoke with an Elizabeth at 10am and was told to come back and speak to the attendant on duty for a price adjustment to $10. Which I had borrowed for an associate at work. After my shift they refused to help me and on top of that Elizabeth got on the phone and lied to me and her boss saying she never told me that. Leaving me stranded for the rest of the day.