- I reserved a spot through Spot Hero, however this garage doesn't care whether spots are reserved or not, they fill them anyway. After driving over two hours into the city through the nightmare that is Boston traffic I at least knew I would have a spot waiting for me, but NO. The valet made the excuse that he was new, I told him I wanted to talk to his supervisor, so he gave me the number instead of calling him himself. I called the supervisor, who also made the excuse that this lot was new to him and he'd call me back. He never called me back. So I had to drive around with SpotHero on the phone making another reservation and I missed part of the show I'd driven over two hours to see.