- The parking attendant here was terribly rude, insensitive, inflexible, angry. This morning I was literally 7 minutes early for my reservation I made with Spothero/ParkingPanda, and the attendant coldly told me to reverse my car & wait outside (despite the danger of traffic building up on 110th). No one else was trying to enter the garage behind me, so I didn’t understand his impatient request, but I started to do what he demanded. While I was visibly nervous about backing my car in the narrow tunnel squished between 4 other vehicles, the other attendant on duty told me I could just move up my car into an empty space for the time being. I did so and thanked him. Not one minute later, the first angry attendant stomped over to my car and waved his arms to open my window. He shouted, “I told you to get out! You need to wait outside!” I let him know his coworker kindly told me to pull in because it was too hard for me to reverse back out into traffic when in such a crowded, narrow tunnel filled with cars. He repeated his demands for me to reverse out. It seemed he was projecting & taking out anger on his customer, which is unacceptable. I asked to speak to his manager & he claimed he was the manager, but I think he was making this up, as it’s hard for me to believe an experienced manager would treat customers this way. it was a sour start to my morning and I don’t wish this service on anyone. I can’t speak to anyone else who works there, but ONE angry employee can ruin a service.
